Onyx Documentation
Run pensions with clarity and control
Onyx brings members, employers, contributions, investments and benefits into one system, with a portal for each of the people who use it.
Built for three audiences
Each group has its own portal and sees only what belongs to it.
Trustee staff
Run schemes, members, employers, money, investments and compliance from the ops portal.
Ops portal →Employers
Manage staff on the scheme, submit contributions and raise claims from the employer portal.
Employer portal →Members
See balances and statements, keep details current and claim a benefit, on the web or on a phone.
Member portal →What Onyx covers
The whole life of a pension account, from joining a scheme to being paid out.
Membership
Members, employers, KYC, employment and beneficiaries.
Contributions
Bulk uploads, checks, flags and units bought into a fund.
Investments
Valuations, unit prices, holdings and mandate limits.
Benefits
Retirement, incapacity, death and withdrawal claims, approved by a second person.
Money and accounts
Bank reconciliation, fees, forfeiture and a general ledger.
Compliance
Regulatory returns, licences, an audit trail and an access log.
New to pensions?
Start with the ideas the system is built on, then look up any term you meet.